Montane Factory Shop (Lancaster) – Part-Time Supervisor

About Montane

Our purpose is to inspire and enable people who expect more from their life outside. Born in exploration, we specialise in creating technical outdoor clothing, backpacks and accessories, where design, construction, and performance are of the highest quality. We are a UK based business and have a head office in Northumberland, and have showrooms in the Lake District and Munich, we are represented in many territories around the world. We are a friendly, dynamic, and ambitious team motivated by a love of the outdoors and with a passion for producing exceptional products.

About the Role

Looking for your next retail career adventure? We recently opened a new Factory Shop in Lancaster and have an exciting opportunity for a Part-Time Supervisor to support our Store Management Team and to lead and motivate our store employees, following a highly successful store launch.

What will you do - Responsibilities

At Montane we get excited about inspiring and enabling our customers to do more in the outdoors. In store we want to create a fun and inspiring environment for our team where every member is passionate about the brand, the product and providing excellent customer service. The Part-Time Supervisor will be responsible for supporting the Store Management Team with running the day-to-day operations of the store,  ensuring the achievement of sales targets, delivery of excellent customer service, maintaining store standards, and leading the team to maximise store performance.

The Part-Time Supervisor will help lead the team to success by

• Managing the store and team in the absence of management.
• Helping to create an in store culture that empowers store team members to provide excellent customer service.
• Developing fantastic product knowledge in order to provide customers with product information and advice.
• Addressing any customer queries and issues promptly and in line with brand standards.
• Knowing store targets and driving sales to achieve them.
• Working with the Store Management to identify and implement strategies and local marketing to drive sales and increase customer footfall.
• Support with stock management, stock rotation, sell out.
• Support with store merchandising, visual refresh and seasonal switch over.
• Conducting administrative, health and safety, security procedures relating to the store.
• Ensuring that the store is a safe and secure environment.
• Overseeing opening and closing procedures.
• Implementing effective stock loss, cash loss and cash management procedures.
• Supporting, training and coaching other team members to deliver high standards of performance and customer service.
• Keeping up to date with market trends, competitor activities and industry developments.

The successful candidate will have

• Minimum of 1 years of supervisory retail experience, preferably in the outdoor space.
• A passion for delivering excellent customer service.
• A positive and proactive mindset.
• The ability to lead others, take responsibility and make decisions when required.
• Fantastic communication skills, verbal, written, listening.
• Good commercial awareness and mindset.
• A team player approach to work.
• A keen interest in the outdoors.
• Flexibility to work on a rota basis including weekends, evenings and bank holidays.
• A keen interest in the outdoors.

Benefits

• Friendly and Supportive Team
• Health Cash Plan
• Uniform Allowance
• Opportunities for Development and Progression
• Employer Pension Contributions
• Fantastic Offers and Discounts

Location: Lancaster.
Salary: Competitive, dependent on experience.
Contract: Part-time, rota based including weekends, evenings and bank holidays.

Closing Date: 18^th October 2024

Apply via Indeed - Montane Jobs, Work (with Salaries) | Indeed.com United Kingdom

Please Note: If a good volume of suitable applicants are received, this vacancy might close before the date advertised, therefore please apply as soon as possible if you are interested in the role.